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FMUK September - October 2019 Contents

1

Harvest Energy selects Urgent FM platform to underpin UK service station maintenance

Techniche has announced that Harvest Energy has selected its Urgent facilities and asset management platform, to support the company’s UK maintenance operation across almost 90 company owned service stations.

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2

Keeping air conditioning units cool and compliant

2019 has been a scorcher. Following the warmest February day on record, the end of July saw the hottest UK temperature ever, with the Met Office citing 38.7C at Cambridge University Botanical Gardens. Analysts are forecasting a further three Saharan heat waves to hit British shores in the next few weeks.

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3

Wellbeing in the Workplace

If any company was to carry out a straw poll asking employees whether they would prefer to work from the office or at home, the majority would probably select a combination of both – and elsewhere too. Increasingly employers recognise that offering flexibility can significantly benefit individuals’ wellbeing, help attract and retain the best staff, and that a combination of office and home working benefits output – enabling workers to concentrate better when at home and to use office time for meetings and networking.

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4

How ‘hostmanship’ – the art of making people feel welcome – can add value to the FM Sector

It’s not enough to simply do the job to the basic standard these days. With increasing competition and innovative new approaches turning customer’s heads, an FM partner needs to stay ahead of the game. It needs to ensure that its people go above and beyond, to not only meet client expectations, but exceed them.

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5

Integration of the first global certification for facility management

Facility management is one of the fastest growing professional and operational disciplines globally. Following the launch of the first global certification scheme for ISO 41001 Facility management – Management Systems – Requirements with guidance for use last month, Karen Green, Head of Product Management and Development at BSI explores how organizations can integrate the international standard into their business to help improve resilience and increase business success.

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6

The Rise Of The Smart Campus: What Facilities Managers Need To Know

It’s now quite normal for office accommodation to have automated access management, intelligent elevators, or cashless canteens. These buildings that are data-driven and respond automatically to changes in occupancy and environment are ubiquitously known as smart buildings – and they are here to stay. As the smart building becomes more pervasive, and not reserved solely for high-end office real estate, we begin to see the emergence of the next logical wave of innovation: the smart campus. This is the next step in the evolution of the working world.

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7

Saving Water The Smart Way: Intelligent Water Systems

Steve Nurdin, Marketing Manager at Cannon Hygiene, argues that using Smart Water Systems in your washrooms can give you control over the water your business uses, saving money and improving sustainability.

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8

40 fatalities and rising; why safe Work at Height safety should be your number one priority

The vast majority of FMs will be well versed in regulations governing Working at Height, so why are fatal falls from height increasing? Here Ken Diable, Founder and Managing Director of Heightsafe considers the need for regulation and culture to work together to reduce the levels of devastating, preventable fatalities.

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