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IS Opportunities May 2019 contents

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3) ROUND-UP

The latest news, views and opinions.

7) CONTRACTS & COLLABORATIONS

Everyday Loans deploys Mypeople platform to achieve business success through the aggregation of Marginal Gains.

10) CX AND CONTACT CENTRES: WHAT WILL CHANGE IN 2019?

Peter Tetlow, Client Solutions Director, Ventrica, outlines 10 top trends for contact centres and the customer experience in 2019.

11) HELPING TODAY’S TECH SAVVY CONSUMER

Making a purchasing decision can be made so much easier by the use of effective Mobile Retailing.

12) TEN WAYS AI IS TRANSFORMING SALES

Traditionally a skillset that relies on human interaction and persuasion, it is being gradually transformed by technology.

13) APPOINTMENTS

New faces in IT places.

14) SOAPBOX

Internet killed the TV star? Far from it.

15) PRODUCTS

Gadgets and gizmos you might not need but will definitely want.

16) GDPR STILL A MYSTERY TO SMES: THE RISKS OF NON-COMPLIANCE

How much do small business owners know about GDPR?

18) BRINGING BRITAIN’S ONCE BUSTLING HIGHSTREETS BACK INTO THE DIGITAL FORE

Matt Redwood, Head of Self-Service at Diebold Nixdorf.

19) GADGETS

Samsung Unfolds the Future with a Whole New Mobile Category: Introducing Galaxy Fold.

20) MOTORING

Presenting The 8 Convertible.

THIS ISSUE NOW ON LINE!

 

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