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The Benefits of Buying Direct from the Manufacturer

Most facility management companies grow organically from small local cleaning companies. As they acquire larger and more lucrative contracts and keep these contracts for longer they slowly but surely, depending on the commitment and professionalism shown to the client, are asked to tender within the client’s business for more and more services. It normally goes a bit like this, client asks if the cleaning company, I’ll call them `Floppy Mop Ltd` can clean some internal windows which are not on the present contract, Floppy Mop says “of course we can” and do such a good job that when the window cleaning contract (inside and out) comes up for renewal they are asked to tender and because they have a good reputation with the client and they can price the new contract competitively as they have staff on site already that can clean the internal glass they win the new tender. Then they get offered the high level contract, security contract and external clean contract and so it goes on and they grow larger and need more supplies and a bigger office. This means they need more office staff specialising in HR, procurement, vehicle management and all the other departments needed to run a growing FM company now called `Floppy FM`.
So how does this equate to “buying direct from the manufacturer”? Well over the last ten years there has been a rise of the `one-stop shop` for general sales to FM companies where they can go and order almost anything including cleaning equipment. This does mean however that FM companies do not always get the best prices but they can just order and re order weekly/monthly and the goods get delivered without the need for the procurement department to worry about sourcing individual companies for 1000 and 1 products. This isn’t the procurement department being lazy it’s just that `one-stop shops` always offer the best price they can and are very convenient however once an FM company reaches a certain size and has multiple machine requirements (for instance) and finds a make and model that fits in with their customer base they continue to buy from the same companies because they have a relationship, but they may not be getting the best service or the best price.
Using our own business as an example, buying direct from Duplex means that the machines are always available from stock and the sales team know the machine range inside out because they only deal with our own equipment. The service team have the massive advantage of only servicing their own company’s machines and so have a full stock of spares and consumables in their vans to give a 99% first fix on site meaning no need to wait for spares to be ordered and another visit to fix the machine. Manufacturer’s engineers can also give expert user training during service visits as again they know the machines inside out.
I’m not saying the direct approach works for every FM company but in certain circumstances it works very well and ensures not only the best price but also the specialist advice, training and after-sales service so vital to ensuring that contracts are won and retained in the competitive world of facilities management.


P50 Service - Free Extinguisher Saves Companies Hundreds of Pounds and Contributes to a Greener Planet

Changing to the P50 service-free extinguisher has saved companies, such as universities, schools, offices and hospitals, up to £300 per extinguisher over a 10 year period and has helped them to meet their carbon footprint initiatives. Many organisations are realising the benefits of this ground breaking extinguisher and are moving away from traditional extinguishers, which require an annual service by a qualified engineer, a refill after 5 years and usually replacement after 10 years.
The unique advantage of the P50 range of extinguishers is that they do not require an annual inspection by an extinguisher engineer, instead, in-house personnel can carry out an annual visual inspection. While traditional extinguishers are made of steel and as such are prone to corrosion from the extinguishing agents contained within them, P50 extinguishers are made from non-corroding composite plastics as well as plated brass and stainless steel, eliminating issues with corrosion. This robust construction makes them perfect for all environments, including areas outside and around swimming pools.
How is the carbon footprint reduced? There are several factors that contribute to a lower carbon footprint. Firstly, annual inspections carried out by the customer reduce the CO emissions that are linked to an external service engineer’s visits. Also, all P50 extinguishers are guaranteed for 10 years and they can then be refurbished for a further 10 years, reducing waste. P50 extinguishers do not require a test discharge and refill after 5 years, as the internal cylinder is corrosion-free. This halves the amount of chemicals required over the extinguisher’s lifespan. The extinguishers are also 100% recyclable.
Safelincs makes the introduction of the P50 service-free extinguishers easy for you. We offer to introduce the extinguishers either gradually, in line with the existing extinguishers reaching the end of their service life, or in one installation. We will work with you and plan the installation process to suit your needs. We even offer consolidation of traditional extinguishers with residual service life into parts of the property, while introducing the P50 series in other parts of the site.
As the customer will not receive service engineers’ visits for ten years, Safelincs takes the correct installation and ongoing visual inspection by the end customer extremely serious. When purchasing the P50 extinguisher, our customers automatically receive a free site survey, professional installation, commissioning and, very important, training. Our BAFE-certified engineers will first of all carry out a site survey to make sure that you have sufficient extinguisher cover. They then install and commission the extinguishers, issuing you with an extinguisher cover certificate. We then train your staff in the simple visual inspection of the extinguishers and issue you with a formal training certificate.
The P50 range of extinguishers are Kitemarked by BSI to EN3, CE marked and subjected to the most rigorous performance tests. They have already been successfully introduced into the UK’s most prestigious luxury hotel in Knightsbridge, the best known British College, as well as refineries, cathedrals and churches, universities and well known tourist attractions across London.
Start saving money too and contact Safelincs on 0800 612 7936 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Theme announced for National Forklift Safety Convention 2019

The Fork Lift Truck Association has revealed the theme for this year’s event:
Forklift safety. It’s no accident.
Managing behaviours to transform on-site operations.
The National Forklift Safety Convention will be held on Wednesday 30th October at the Heart of England Event and Conference Centre in Coventry.
Particular interest will focus on the presentation from Kanwal Kanda, Head of Transportation at the Health & Safety Executive, who will use the convention to announce the latest statistics from the HSE on the day of their release.
Industry-renowned behavioural safety expert Tim Marsh has been invited back by popular demand to present an extended session as key speaker at the convention.
“We are extremely glad to have Professor Marsh join us at this year’s safety convention,” said Tim Waples, Chief Executive of the FLTA. “Analysing and addressing the human factor is fundamental when seeking to change the culture to one that lives and breathes on-site safety. It’s not just about systems and protocols, but very much psychology too.”
The convention will also feature presentations from speakers such as John Buckley, on behalf of event sponsor Toyota, while case histories will also be delivered at the convention, featuring Heineken and Kellogg’s, whose presentation will be based on the company’s winning Safe Site entry into the FLTA Awards for Excellence 2019.
As a highlight of the materials handling calendar, forklift owners, site managers, trainers, safety officers and operators are urged to attend the event due to the expert advice, industry news and vital learning opportunities it provides.
“The convention is invaluable as it brings the industry together for a common goal: ensuring best practice and creating safer places to work. It’s something directly relevant to every company that uses even a single forklift,” said Tim.
The convention will focus on innovative but practical real-world solutions that can be implemented on any site, often at low or no cost. It will also highlight best practice and the latest legislative changes — with an expert panel on hand to answer every imaginable question.
The FLTA is an accredited provider for continuing professional development (CPD), and the Safety Convention counts as four CPD hours for all attendees.
The convention will also include a conjoined Safety Exhibition featuring stands from a number of highly respected industry suppliers of safety products and services.

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