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Keyzapp – Bringing Smarter Key Management Technology to Facilities

Keys. We still can’t live without them yet staying in control of them is time consuming and frustrating for facilities and building managers the world over. Having solved this problem for hundreds of letting agents and property managers, Keyzapp is now bringing its knowledge and tools to the facilities sector.
Founded in 2014, Keyzapp takes advantage of the low-cost contactless technology now found in most credit cards and mobile phones, completely removing the need for spreadsheets and logbooks. As with all innovations that improve business practices, the idea is simple. Just tap a key fob on your phone or reader to see instantly what a key is for, and issue it to the person who needs it without fuss. The app then takes over, giving you an instant view of who has your keys, sending automatic reminders to people whose keys are due back.
Keyzapp’s three co-founders were certain they could find a better way to keep track of small, hard-to-track assets like keys, after seeing at first hand the sheer nuisance that misplaced keys can cause in the lettings industry. “Our mission is to completely eliminate paper-based logbooks and spreadsheets for tracking keys in business. We had to come up with something different that’s accessible to everyone” says director Tim Hill. “Managing keys is a people-process, so the answer was to make the whole thing extremely easy to pick up and use. At the same time, it had to be flexible enough to respect the different ways companies tag and record their keys. We also had to make it low cost so that it was a viable option for people managing 20 key sets or 20,000.”
Until now, facilities managers trying to improve their key controls have had limited options, with most solutions focusing on expensive hardware that physically lock keys into cabinets. Keyzapp takes a completely different approach because it focuses on capturing the responsibility for keys as they pass from the storage locations, to different people. When scanning keys, staff see simple guided processes that tell them what information needs to be captured at each step. Front-line staff have described Keyzapp as “childsplay” to use, whilst managers quickly observe improvements in operational efficiency and improved KPIs. Savings often depend on the processes required, but range from cutting a 30-minute daily process to just 5 minutes, right through to one housing association saving £10,000 in 6 months of use.
“Moving to facilities seemed like the natural next step for us, not least because of the demand coming through our website from facilities teams across the world” continues Tim. To date, Keyzapp has been implemented in 14 different countries, with clients ranging from Shopping Centres to Airbnb hosts. “Our attendance at the Facilities Show marks the beginning of our focus on this sector and we’re excited to solve this everyday problem in commercial locations around the world”.
Keyzapp have recently completed a video case study with Amthal Fire and Security, who chose Keyzapp because of the way they could set it up to meet the needs of their 24-hour engineering workforce. You can see the resulting video from their website
Keyzapp will be exhibiting at the Facilities Show at London’s Excel Centre on 18th-20th June. For more information, visit


CHSA members and guests raise over £8,000 for Grief Encounter

Members and sponsors of the Cleaning & Hygiene Suppliers Association (CHSA), together with their guests, raised over £8,000 at the Association’s Annual Gala Ball for the Chairman’s Charity, Grief Encounter.
Grief Encounter supports bereaved children and their families to help alleviate the pain caused by the death of someone close.
Chairman of the CHSA, Stephen Harrison, said: “We set the goal of raising £10,000 this year to pay for a Residential Retreat for up to 30 bereaved children. Thanks to the generosity of our members and their guests we are now well on the way.”
1 in 29 children in the UK under the age of 16 will suffer the death of a parent. Rebuilding a new life after the death of a loved one is hard for everyone, but especially for children and young people. Once the shock and trauma of a life changing event such as bereavement has been managed, finding a way to move forward must begin. Children have an overwhelming sense of confusion, fear and anxiety, alongside their grief, which must be cared for in order for them to continue into adulthood with a sense of confidence and long lasting happiness.
The Annual Gala Ball, held at The Belfry in the West Midlands, offered members the opportunity to connect with friends and colleagues in the industry in a relaxed and enjoyable environment. Alongside the delicious dinner, the evening was packed with entertainment including a very funny set by award winning comedian Rod Woodward. He has been tipped for the top after winning the Best Newcomer To Variety Award. The evening was compered by CHSA Vice President and former Chairman, Jeff Bell.
David Garcia, Vice President of the CHSA and the driving force behind the Gala Ball, explained: “The Gala Ball is always a highlight event, bringing together some of our members and their guests. A particular mention must go to Linda Belcher who runs our Secretariat so brilliantly. Linda’s typical hard work and creativity made this evening another special and memorable event.
“Putting something back is at the heart of our ethos. A huge thank you to all our members and guests who contributed on the night and to our sponsors who made the whole event possible!”


BaxterStorey Scotland wins Sustainable Business Award

BaxterStorey Scotland has been awarded the Sustainable Business Award at the CIS Excellence Awards, in partnership with City of Glasgow College.
The winners were announced at a black-tie dinner and ceremony on Thursday 30 th May, hosted at Doubletree Hilton in Glasgow.
The Sustainable Business Award rewards caterers that have excelled in the reduction of their environmental impact through the implementation of a range of sustainable business policies. BaxterStorey’s sustainability initiatives and programmes were praised for their proactive approach to find innovative sustainable solutions.
One programme recognised by the judging panel was the ‘City Goes Green’ initiative. The College’s Student Association along with NQ Joinery Students and their Social Personal Development Students have built a greenhouse made from plastic water bottles recycled by students. BaxterStorey were instrumental in the collection of these used plastic water bottles. Catering staff continually reminded staff and student who purchase bottled water to dispose of their used bottles in the designated bins provided by BaxterStorey. Built on the rooftop garden, it houses herbs and vegetables used by BaxterStorey chefs for student lunches.
With students becoming increasingly aware of the impact left on the planet with many more moving towards sustainable diets, judges were impressed with BaxterStorey’s Grounds to Ground initiative, which encouraged customers to feed their garden with recycled coffee grounds, which acts as fertiliser. Asking for a small donation per bag, BaxterStorey have raised over £200 for the Glasgow Homeless Centre.
Since 2014, BaxterStorey has been segregating, weighing and reporting all food waste produced by the business. This is now practiced at over 900 sites and has resulted in a 42% reduction in food waste across the business.
Jeremy Wood, Regional Managing Director at BaxterStorey, said: “We are incredibly proud of the team at City of Glasgow College, this achievement is testament to the innovative work they have been doing to establish sound sustainable practices since we launched our wider company agenda in 2006.
“We are continuously developing new ways of reducing our environmental impacts, from using fresh locally sourced seasonal ingredients to our Grounds to Ground initiative, we are proud to part of a wider industry movement working towards a more sustainable food future”.
Deborah Fagan, Lead Procurement Manager commented: “BaxterStorey have continually thrived in achieving all Sustainability Outcomes within this contract and have excelled in the delivery of additional Sustainability Initiatives at the College involving both Staff and Students. The commitment, time and effort BaxterStorey provide when it comes to sustainability is continually recognised by the College and makes this partnership the success that it is today.

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