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JLL names Cynthia Kantor Chief Product Officer, Corporate Solutions

Appointing product management expert demonstrates JLL’s commitment to delivering innovative products that enhance clients’ business performance
JLL have appointed Cynthia Kantor as Chief Product Officer for its Corporate Solutions business to transform JLL’s current services and solutions into scalable products and bring new products to market. In this newly created role, she will lead the team responsible for managing a portfolio of compelling offerings that help clients enhance business performance. Kantor is based in Atlanta and reports to Neil Murray, Global CEO, JLL Corporate Solutions.
“Cynthia is a visionary leader with a 25-year track record of driving growth and leading transformation in a large, global organization,” said Murray. “In an environment of rapid and constant disruption, she will be a leader in developing the next wave of products that empower our clients to position their organizations for success by addressing critical business and workplace challenges and opportunities.”
Kantor joins JLL after more than two decades at GE where she served in various global product, portfolio and business management and marketing leadership roles in the Power, Aviation and Corporate Audit businesses. Most recently as Senior General Manager, Contractual Services, GE Gas Power, she managed the expansion and adaptation of product offerings to reflect changing client needs while transforming the global operating model to drive consistency across regions. Prior to that, she led product management and marketing for several divisions within GE Power & Water. She has also lectured at Georgia Tech’s Scheller College of Business on the topics of managing innovation risk and leadership development in product management.
“Businesses have only scratched the surface in realizing the potential for workplaces to serve as a strategic lever for broader business objectives such as talent attraction, employee productivity and financial performance,” said Kantor. “I am excited to work with JLL’s talented team to transform our core services and solutions into scalable products that quickly adapt ahead of clients’ rapidly changing needs—ultimately shifting how we solve client challenges and help them grow their businesses.”
Kantor’s appointment is the latest in a series of recent JLL senior executive hires who have spent their careers driving business transformation in disruptive industries outside of real estate. Most recently, former IBM executive Sanjay Rishi joined JLL as Americas CEO, Corporate Solutions, and former Google executive Vinay Goel joined JLL as Chief Digital Product Officer. Additionally, in 2017 JLL brought on two Silicon Valley veterans to launch JLL Spark, a global division dedicated to identifying and delivering new technology-driven real estate service offerings.
The mission of JLL’s Corporate Solutions business is to help clients create, shape and manage the future of work. And JLL’s latest Future of Work global CRE survey reveals a strong C-suite mandate for CRE to add more strategic value in supporting broader business goals, like attracting and retaining top talent. The impact of making that shift is clear--according to JLL’s research, companies with “Future Fit” CRE teams grew profits by an average of 31% from 2015 to 2018, while the remainder grew profits only by 19%. At present, only about 20% of CRE executives belong to the coveted Future Fit cohort.


Student Roost adds new student accommodation in Aberdeen to B38 Group facilities management contract

B38 Group will be undertaking facilities management services at a new student accommodation property, close to the University of Aberdeen and Robert Gordon University, which is the latest Scottish property to join Student Roost’s portfolio of 49 properties across the UK.
Student Roost appointed B38 Group last summer to provide a range of planned and reactive maintenance services covering mechanical and engineering, heating, ventilation and air conditioning, for the next three years. One of the UK’s leading providers of purpose-built student accommodation (PBSA), the company now offers student homes in 19 towns and cities with the latest phase of its Pittodrie Street property in Aberdeen mobilising in May 2019.
“Having started working with B38 Group almost a year ago, we have been very impressed with their approach – they consistently take ownership of issues and operational challenges and ensure that they see them through to a satisfactory conclusion,” explains Colum Anglin – Head of Property Services of Student Roost. “It is essential that our FM services provider is sympathetic to our residents, ensuring they experience as little disruption as possible, and B38 Group has been able to do this. They have lived up to their promises and proved themselves to be a committed partner – we’re pleased to be extending our contract with them as we expand our portfolio and new properties go live.”
Gareth Farmer, senior account manager for B38 Group, comments: “Strategically, growing our presence in student accommodation and education is one of our core ambitions, so to be working with one of the largest providers is a real coup. Student Roost has established itself as a premium player in the PBSA sector, offering a safe and comfortable environment with 24-hour support to its residents. With our commitment to consistently providing high levels of service, we are proud to be working with the company and its people, helping to maintain a reputation for delivering top quality student living space and experiences.”
B38 Group offers a comprehensive facilities management operation for private sector clients and blue-chip organisations nationwide, working across the retail, manufacturing, logistics, corporate, education and healthcare sectors. Having seen significant growth over the last eight years, it is committed to becoming one of the most highly regarded privately owned hard and soft service maintenance companies in the UK.


Union Industries Saves BAKO from ‘Icy’ Situation

Union Industries has supported a leading food service company with its energy efficiency policy, following the installation of one of its market-leading high-speed roller doors.
Leeds-based Union Industries was engaged to install one of its Eiger Doors to prevent the build-up of condensation and ice. The Eiger Door was designed specifically to suit BAKO’s requirements, which was mounted on the Non-Frozen side in an airlock between the warehouse and the freezer, with one of Union’s E1000 dehumidifiers installed within the freezer above the airlock ceiling, to minimise the amount of ambient air making its way into the facility’s freezer area.
The Eiger Door is the first automatic fast-acting, rapid roll freezer door to operate at high speed, allowing areas to remain working effectively at temperatures of -20°c. Similar to other popular rapid action doors in Union Industries’ range, the Eiger Door also boasts the ‘Crash-Out & Auto-Reset’ feature, which allows the door to remain operable even after an impact to the bottom beam.
BAKO North Western Group is a leading food service company, specialising in bakery supplies, with National coverage. The North West is serviced from the company’s headquarters in Preston, Lancashire.
Since installing the door, there has been a significant reduction in snow and ice build-up on the door blade and around the freezer at BAKO’s freezer opening, which has also supported the company’s energy efficiency policy by helping to cut down maintenance and energy costs.
Kirti Hirani, Chief Financial Officer at BAKO, said “Our freezer door had outlived its useful economic life causing a build-up of ice around the door frame. Technological advances meant there were significantly more efficient freezer doors available in the market. BAKO is committed to reducing its energy consumption and improving energy efficiency and the Eiger Door ticked both of these boxes. The improved insulation, durability against damages and speed of opening and closing have all contributed to this installation delivering a good return on investment. The installation was completed in a timely and cost-effective manner by Union Industries with little impact on operations.”
Union Industries has grown to become the UK’s leading manufacturer of bespoke warehousing and industrial solutions, working with a range of companies that operate across multiple sectors to help improve their logistics and reduce heat loss in distribution centres, warehouses, factories and storage facilities.
Neil Irwin, Technical Sales Engineer at Union Industries, said: “Our team of engineers were able to provide BAKO with a swift and effective solution to its problem, with an Eiger Door engineered to its specific requirements that incorporates our market-leading features. The automatic rapid roll feature and the specialised elements of the Eiger Door have been unparalleled by any other company, which is why we remain a top choice for companies in the food manufacturing sector.
“We were delighted to support BAKO and its Preston facility. No job is too big or small for us, and we look forward to working with them again in the future.”

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